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Recommendation: Before making your first deposit in $, learn exactly how account details must be verified and why document requests are standard for payouts. All Canadian users are required to verify identity for cashout approval – expect requests for official ID and address confirmation. Ensure phone, email, and banking details match your registration profile to avoid delays.
Add funds securely in $ through approved providers listed in your cashier. Minimum deposit and withdrawal limits: $10. Maximum single withdrawal: $5,000, subject to further verification. Processing times vary by withdrawal type, but most Canadian customers receive payouts within 1–3 business days after documents are cleared.
New user incentives have strict expiry and wagering requirements. To withdraw bonus-related winnings, complete all required play-through on eligible activities as specified in the promo section. Any irregular play (such as minimal risk or abuse) can void promotional rewards and linked gains.
Each customer is limited to one active account. Multiple registrations are prohibited and will result in loss of any balance in $. Protect your login details – unauthorized use remains your responsibility. If you need help with session limits or exclusion, contact support for self-management resources tailored to Canadian requirements.
All participants must be at least 18 years old. If you don't follow the age or location rules, your account will be suspended. If you're not happy or want to close your profile, take out your remaining $ first, then use your dashboard or support team to follow the steps to close your account. Be aware of the rules for using, paying for, and promoting the game before you play. If you have any questions or need help, please contact our support team in Swedish or English.
| Eligible Countries | Age Requirement | Verification |
|---|---|---|
| Canada, United Kingdom, Germany, Finland | 18+ | ID, Passport, or Driver’s License |
Always verify your current deposit ceiling before transferring $ into your balance. The minimum deposit for most users is 10 $, and the maximum amount that can be sent in a single transaction is usually 5,000 $. Exceeding these thresholds will prompt an error message, so plan transfers accordingly.
When adding funds, double-check your chosen payment option’s associated limits. E-wallets, cards, and bank transfers may have different minimum and maximum values for deposits and withdrawals. Should your requested transfer surpass the platform's policy, split large amounts into several transactions.
Withdrawal requests must meet the minimum threshold of 20 $. Processing large payouts may require multiple stages or extra verification. Payout ceilings per transaction generally do not exceed 10,000 $ for most users. Weekly and monthly caps may also apply; consult your account dashboard to view personalized limits, which can vary by user status.
To ensure all payouts are processed quickly, verify your account and use only payment details registered in your name. This keeps things moving and makes sure that Canada financial rules are followed.
Right after claiming a promotional offer, check the multiplier on it. For instance, a 35x rollover means you have to bet the bonus amount thirty-five times before you can ask to withdraw in $. If you get a 100 $ credit, you will have to play through 3,500 $ before you can cash out your winnings.
Bonus money and winnings stay locked up until all conditions are met. Most of the time, the multipliers for free spins wins are the same. Check to see if the playthrough only counts winnings and not the value of the first spin.
Not all types of games help out the same amount. In most cases, only slots add 100% of each wagered $. Table games and live dealer games, on the other hand, add a smaller percentage or none at all.
There are time limits. You must finish the rollover within the time frame given, which is usually seven or thirty days from activation. If you don't, you will lose both the bonus and any wins you made.
Maximum stake per round is often capped (for example, 5 $) while meeting the requirements. Going over the cap may void any bonus-related balance in $.
Avoid activating multiple offers simultaneously, as only one may count toward turnover at a time, and mixing them may lead to revoked rewards.
Always inspect every promotional rule to avoid surprises when attempting to withdraw.
To keep your profile safe, turn on two-factor authentication as soon as you sign up. Don't use the same password for more than one service; make sure it's long and hard to guess. For more safety, change your password every three months.
To verify, you need to show a valid government-issued photo ID, proof of address that is less than three months old, and proof that you own the payment methods you used to deposit $. You can only send in copies that are clear and easy to read, and the information you send must match the registration information exactly. Verification is required before any requests to withdraw money or raise limits can be handled.
The platform continuously monitors for unauthorized access or suspicious behaviour. If automated systems find strange things like multiple failed log-ins, access from unknown places, or unusual transaction patterns, your profile may be temporarily suspended so that more checks can be done. Always keep your contact information up to date so that you can quickly get help if you need it.
According to Canada rules, users who share access, give false information, or get around verification will lose their privileges and their balances in $ may be frozen while an investigation is going on.
Before you start playing, look at the list of slots and live tables that are not allowed. Some titles or providers can't be used in some places because of local laws or licensing agreements. If you try to play games that are not allowed in your area, your sessions may be interrupted or your payouts may be locked. Always check to see if the experience you want to have is available in your area.
Before registering, players from Canada should check the current list of countries and territories that are not allowed. Access from geo-blocked areas is automatically blocked, even if you use a VPN or proxy service. If you try to get around these rules, your account may be suspended and you may lose your balance in $.
Local laws strictly enforce age limits. Only people who are of legal age in their country can take part. To verify your identity and where you live, you need to show proof of both. If you don't have the right documents, you may not be able to participate.
Customers who want to move money, deposit money, or withdraw money must make sure their account follows the rules in their area. Depending on where you are, the payment methods that are available may also be different. Some types of transactions may also be disabled to comply with local laws.
The platform updates its list of country restrictions on a regular basis. Always check to see if your jurisdiction is eligible before signing up. If you break the rules, your account could be closed right away, and you would lose access to any money or winnings you already have.
If your country has just been restricted, support will let you know what to do next with any remaining balance in $.
If you have a problem or disagreement with a transaction, bonus, or game outcome, you should call customer support right away. Use the official support channels on the website, like live chat, email, or the complaint form in your account portal. Always include your account number, transaction IDs, and a clear explanation of the problem. Correct information speeds up the process of finding a solution.
Keep all emails and screenshots that have to do with your case for future reference.
You can take your case to the independent dispute arbitration service that the licence provider has chosen if the problem isn't fixed within 14 days of your first claim. If you ask, the support team must give you the right contact information for external escalation.
If you have a dispute about your $ balance, you should back it up with proof like payment confirmations or bank statements. Make sure that all of the steps for verifying your account are done before you file a complaint about money matters to avoid unnecessary delays.
Only people who have an account can file formal complaints. Third-party requests are not accepted because of data security rules.
If users go to court, the decisions of independent mediators are binding on both parties.
If your dispute has to do with following the law in Canada, always check with your local regulator to see if there are any other options.
Bonus
for first deposit
1000CAD + 250 FS
