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Before you start, set a monthly deposit of $. This method helps you keep your budget for entertainment in check and play fairly. All users can set their own limits, get reminders for sessions, and take short breaks. You can change your balance in $ and stop activity right away if you need to. The "Account" menu has self-management tools that let you make changes whenever you want. For assistance, dedicated support specialists are available 24/7 to answer questions and provide guidance. Explore thrilling titles, knowing you can review your activity report–total deposits, time played, and $ spent–in your account dashboard. This openness makes sure that everything is being watched. Be aware, have fun responsibly, and keep your free time safe. Self-exclusion functions give you immediate access if you need more protection. Enjoy your time within your chosen $ limits and be in charge at all times.
Set limits on how long each session can last to lower the chance of too much play.
Algorithms keep track of long periods of activity, frequent deposits to $, and repeated failed attempts to withdraw $.
When a user suddenly plays a lot more often, like doubling the number of sessions they usually have in a day, the system automatically flags the pattern.
Activity tracking includes keeping an eye on the size of transactions, unusual patterns in deposits or withdrawals in $, and changes to self-imposed deposit limits in real time.
Requests to raise deposit limits or sudden changes to self-exclusion measures are examples of unusual patterns that are given priority for review. This makes sure that interventions are aimed at the people who need them the most, instead of putting restrictions on everyone.
When risks are found, users get messages that tell them to check their account activity or think about session reminders.
If someone plays for too long or hasn't used the self-exclusion options before, automated pop-ups will show up.
Consistent triggers based on objective data help find worrying trends early on, keeping users safe without giving up their privacy.
To better manage your money and activities, you can set personal deposit and play session limits right in your profile. Use these tools to set a maximum amount of $ that you are okay with spending each day, week, or month. You can change these values at any time in your account settings.
Adjusting these features is possible anytime in your dashboard, but lowering restrictions takes effect immediately, while increases require a waiting period.
Setting firm boundaries is highly recommended for consistent self-management and to avoid overextending with $.
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The self-exclusion tool, which is located right in the personal account settings, lets you immediately block access. To turn this on, sign in, go to "Account Restrictions," and choose "Self-Exclusion." You can lock access for set periods of time, like 6 months or a full year, which stops both gameplay and deposits in $.
The cooling-off option lets you take short breaks that last from 24 hours to 30 days. You can't play games or make financial transactions during the cooling-off period. Your account features stay inactive until the pause you chose ends on its own.
Canadian players can use email alerts and activity reports along with exclusion features to help them make better decisions.
You can turn on opt-in alerts to get automatic updates on restrictions and expiration dates that are coming up. You can see all of your exclusion histories under "Account History." This helps you keep an eye on your account activity and keeps it safe in line with Canada standards.
If you ever have trouble managing your engagement on this platform, you can get in touch with a live advisor right away through the built-in chat.
You can talk to certified support agents who know about Canadian laws and mental health standards in private at any time of day or night.
You can talk about personal issues or ask for help with managing your impulses or stress related to play in this private channel.
If you need more help, the support section has links to approved therapists and national help lines. These links take you to organisations in Canada that are regulated and offer personalised counselling in your native language, either over the phone, online, or in person.
You can also download self-assessment checklists, progress trackers, and worksheets made by clinical psychologists that will help you keep track of your own patterns.
If you need ongoing help, sign up for a peer group run by professionals who have helped many people in your area. These groups are available online in private, closed forums, so no one else can see them.
The resource hub also has a list of local nonprofit groups that can help family and friends, making sure that everyone who needs help gets it.
Account holders don't have to pay anything for any of the services, and even people who don't have an active balance in $ can access the materials.
You can get to these support tools or start a counselling request by going to the "Help" page in your account dashboard or by calling a representative for more help.
Taking these steps right away helps keep you safe and lowers the chance of having long-term problems because of bad behaviour.
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